Useful Information
The Reception is open daily from 8:00 AM to 11:00 PM (midnight). Please feel free to contact us for any assistance you may need.
For any information or assistance, you can also contact our virtual assistant 24/7 at the following link:
[Giorgia]
We can arrange transfers and excursions, as well as car, scooter and beach towel rentals. We also provide train ticket booking.
Contact us:
+39 0963 663949 (also available on WhatsApp)
9 (from your room telephone)
To connect to our free Wi-Fi network, please collect your access voucher at the Reception.
A separate access code is required for each device. Feel free to ask for as many codes as you need.
Network name: EDEN FREE Wi-Fi
The Wi-Fi connection is available throughout the resort, except in the area of the detached villas.
The Eden Card allows you to charge any purchases made at the bar, restaurant, or market directly to your room. There is no activation fee, and no advance payment is required.
If you are staying in a hotel room, you will also use the Eden Card to unlock your room door and activate the room’s electricity.
The card can also be used to open the main entrance gate when entering and leaving the resort by holding it against the designated card readers.
Payment for the Eden Card balance and any additional charges must be made the day before your departure, between 4:00 PM and 10:30 PM. Any security deposit paid will be refunded at the same time.
Please wear the Identification Wristband provided at check-in at all times.
It is essential for our staff to quickly identify authorized guests and to ensure you can access all the services offered by the resort.
If you are staying in the hotel, the wristband is also required to enter the dining room.
It is also mandatory to access the main resort facilities and services, including the swimming pool, private beach, shuttle service, gym, sports activities, and entertainment.
Guests not wearing the wristband will not be allowed to use these services.
This small act of cooperation helps us provide a more pleasant, safe, and comfortable stay for everyone.
Thank you!
For guests staying on the Hotel Formula, room housekeeping is provided daily between 8:00 AM and 1:30 PM.
If your room is not available to our housekeeping staff during these hours, cleaning will be postponed until the following day.
To request a change of bathroom towels, please leave the towels you wish to replace in to the shower.
If you would like to reuse your towels, simply hang them up.
Guests staying in the Residence Formula with the Comfort Package are entitled to a mid-week accommodation refresh, including the replacement of the bathroom towel set. For stays of two weeks or longer, bed linen is also changed.
Guests staying in the Residence Formula with the Basic Package will receive one change of bed linen and bathroom towels for stays of two weeks or longer, without accommodation cleaning or refresh service.
An extra apartment cleaning can be requested at a cost of €15.00.
Additional linen changes are available at the following rates: Bathroom towel set: €5.00 per person, Double bed linen: €15.00, Single bed linen: €10.00
In case of an EMERGENCY, please call one of the following numbers:
Reception
9 (from your room telephone)
+39 0963 663949
Single Emergency Number
112
Out-of-Hours Medical Service (8:00 PM – 8:00 AM)
+39 0963 663818
Ricadi Pharmacy
+39 0963 663012
Visitamedical – Care
The peace of mind of always feeling safe, even on holiday.
Thanks to our private medical assistance service, you can rely on qualified professionals directly at your accommodation, with maximum discretion, speed, and expertise.
Available services: home medical visits, injections and treatments, a wide network of specialist doctors, medical transport, and personalized assistance.
If necessary, we will personally accompany you to clinics or medical practices, providing support throughout all stages of care.
Purchase the service now and enjoy your holiday with the reassurance of having medical assistance always within reach.
[Link Visitamedical.it]
Waste Sorting
Help us keep the resort clean and environmentally friendly by correctly sorting your waste:
– Plastic and aluminium together
– Paper and cardboard together
– Glass must be disposed of separately
– All other waste goes into general waste
After sorting your waste, please dispose of it in the appropriate bins located at the collection points in your area of the resort.
The bag used can be of any color; what matters is placing it in the correct container.
Thank you for your cooperation and for contributing to environmental protection!
Please observe the following quiet hours:
From 2:00 PM to 4:00 PM
From 12:00 AM (midnight) to 8:00 AM
A small gesture, a great courtesy: please respect quiet hours and help ensure a relaxing stay for all guests.
Access to the resort is strictly reserved for registered guests only.
The gate will open automatically once your vehicle’s license plate has been registered at the reception.
It is strictly forbidden to allow external visitors into the property without prior notification to the Management.
Any entry must be booked in advance. In any case, a supplement applies for day visitors.
Check-Out
You may settle your bill between 4:00 PM and 10:30 PM on the day before departure, and collect any security deposit paid upon arrival.
Keys must be returned no later than 10:00 AM. Any delays will result in an automatic extra charge applied at check-out.
If you are departing before the reception opening time (8:00 AM), you may leave your key in the designated drop box located outside the reception.
For guests staying in Residence Formula, please ensure the kitchenette is left clean with all dishes washed. Otherwise, a €50.00 extra cleaning fee will be applied.
The stay ends at 10:00 AM, after which access to all resort services will no longer be available. If you wish to stay longer, you must request availability at the Reception for a late check-out extension or a day pass.
If our staff helped make your stay enjoyable and you would like to leave a small gratuity, you can do so via the following link:
[Leave a tip]
Food & Beverage
Dining Room
If you are staying in the hotel, breakfast is served from 8:00 AM to 10:00 AM, and for half-board guests, dinner is served from 7:00 PM to 8:30 PM.
Breakfast and dinner are served exclusively inside the dining room.
Drinks and any items outside the menu will be charged as extras and billed to your room via the Eden Card.
The dining room is not open for lunch service, therefore dinner cannot be replaced with lunch.
It is strictly forbidden to take food or drinks out of the dining room. We do not provide takeaway meals for breakfast or dinner.
The À la Carte Restaurant is open:
From 12:30 PM to 3:00 PM (restaurant menu)
From 3:30 PM to 6:00 PM (snack menu)
From 7:00 PM to 9:30 PM (restaurant / pizzeria menu)
Advance reservation is recommended. Please contact 201 from your room phone or call +39 0963 663949.
[View restaurant menu]
[View wine list]
[View slunch menu]
The Beach Bar is open daily
from 8:00 AM to 11:00 AM (midnight).
You can enjoy sweet and savoury breakfasts, excellent aperitifs, cocktails, and our delicious homemade ice cream, all served on the beautiful panoramic sea-view terrace.
[View the bar menu]
The Mini Bar is available in all hotel rooms to make your stay even more comfortable.
[View the Mini-Bar price list]
The Pool Bar / Market is open:
from 8:00 AM to 1:00 PM
from 4:00 PM to 8:00 PM
Here you will find groceries, fresh fruit and vegetables, beach items, and household and personal hygiene products.
Fresh bread available on request.
Services and Extras
The Shuttle Service operates
from 8:00 AM to 11:00 PM (midnight)
on demand, by ringing the dedicated bell.
The service connects the area directly by the sea, where you will find the reception, bar-restaurant, amphitheatre, mini-club, coin-operated laundry, and our beach area, with the Dependence area where the swimming pool, bar-market, billiards room, fitness room, recreational area with playground, beach volleyball court, bocce court, ping-pong tables, and table football are located.
The Beach Service operates daily
from 8:00 AM to 8:00 PM.
If you are staying in a Suite, your package includes 1 umbrella and 2 sun loungers guaranteed in the first or second row.
For guests staying in other hotel or residence categories within the resort, the package includes 1 umbrella and 2 deck chairs, with random allocation from the 3rd row onwards.
Guests staying in the external villas are provided with 1 umbrella and 2 deck chairs, which must be arranged independently in the free beach area.
It is not possible to replace the included deck chairs with sun loungers; however, sun loungers can be rented for €8.00 per day.
Canoes are included for 30 minutes per person per day, while pedal boats can be booked at Reception for €15.00 per hour. Guests in Suites or in Residence with the Comfort Package are entitled to 1 free hour of pedal boat per week.
Beach towels can be rented at Reception for €3.00 plus a €10.00 deposit. For Suite guests, beach towels are free of charge.
Free Outdoor Showers
Refresh yourself in complete comfort!
The free outdoor showers are available to our guests inside the resort, in the Hotel area, just a short walk from the beach. Simply follow the dedicated signs to reach them.
To ensure an efficient service and a constant supply of water for our guests, the showers have been installed in an area of the resort close to the sea but not accessible to non-guests.
The Swimming Pool is open:
from 9:00 AM to 1:00 PM
from 4:00 PM to 8:00 PM
Our pool maintains a constant temperature of 29°C.
Swimming caps are not required.
It is always mandatory to shower before entering the pool, especially if you have used oils or sunscreen.
Diving is not allowed, and the use of inflatables or balls is prohibited. Children under 14 must be supervised by an adult.
Entertainment & Animation
Our entertainment team welcomes you every day with a rich program of activities designed for both adults and children, organized across the different areas of the resort.
The Mini Club welcomes children from 4 to 12 years old with games, workshops, and dedicated activities, while the Junior Club is designed for teenagers aged 12 and above.
Every evening starts with the Baby Dance for younger children, followed by a variety of shows in our amphitheatre, including musicals, cabaret, games, and family entertainment.
Let yourself be carried away by the energy and joy of our animation team and enjoy a holiday full of fun.
Discover the program and join the activities!
[View the scheduling]
The Fitness Room is open daily
from 8:00 AM to 11:00 PM.
Access is permitted exclusively to guests 16 years of age and over.
Hotel Village Eden accepts no responsibility for any injury or damage resulting from the improper use of the equipment.
[View the full rules]
Sports Activities
To make your stay even more enjoyable, the resort offers a variety of areas dedicated to sports and leisure.
Challenge your friends and family to beach volleyball, bocce, table tennis, billiards, and table football, and enjoy fun moments together.
The equipment is available during the opening hours of the dedicated activity areas. For further information, please contact the Reception or our entertainment team.
[View our sports activities]
Treat yourself to a moment of relaxation with our Wellness Treatments.
Choose from a selection of massages performed by qualified professionals, who will provide the service directly in the comfort of your accommodation.
[View our wellness tratments]
The Coin-operated Washing Machine and dryer are available:
from 10:00 AM to 2:00 PM
from 5:00 PM to 10:00 PM
Detergent is automatically dispensed and is included with every wash cycle.
Laundry tokens cost €6.00 and can be purchased at the Reception.
The dryer accepts coins from €0.10 to €2.00 and costs €0.50 for every 20 minutes of drying.
Electric Vehicle Charging
Charge your electric vehicle with ease!
A charging station is available in the Dependance parking area for guests to use during their stay.
Charging rate: €0.90 per kWh
To activate the charging service or for further information, please contact the Reception.
Explore the beauty of our wonderful Calabria through history, culture, gastronomy, and breathtaking landscapes.
[Explore our excursions]
[Discover must-see destinations]
[Taste local products]
[View the Capo Vaticano map]
[Check local events]
Transfers & Taxi
Travel in total comfort!
To make your journeys simple and worry-free, the Reception is available to book a private transfer or taxi service for you.
You can easily reach the main train stations, Lamezia Terme Airport, the town of Tropea, Capo Vaticano, and all major destinations in the area.
Book your service at Reception and we will arrange your transfer quickly, safely, and comfortably.
[View transfer/taxi rates]